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Privacy Policy

How TETC Tanzania Limited — operating the Tumaini Schools Group collects, uses and protects the information you share with us.

Your data

What we collect and why

This policy explains what happens to the information you send us through this website.

Who we are

TETC Tanzania Limited — operating the Tumaini Schools Group ("the school", "we", "us") runs this website and the three schools in the group: Tumaini Senior Secondary School in Makuyuni, Arusha Region, and Tumaini Junior Primary School and Tumaini TX Primary School in Karatu. We are the data controller for the information you send us through this website.

Information we collect

We collect only the information you choose to give us. Depending on how you use the site, this may include your name, email address, phone number, region or district, the details of a parent or guardian, information about a learner (name, class applied for, study type and transport details), the school fee payment amount, date and payer name that you enter on the application form, and anything you write in a message to us. If you subscribe to the newsletter, we store your email address only.

Why we use it

We use this information to process admission applications, respond to enquiries, arrange campus visits, publish school announcements and news, send the newsletter you asked for, keep our records of fees paid, and protect the safety and wellbeing of learners. We do not sell your information and we do not use it for third-party advertising.

Payment information

Application fees are paid by M-Pesa, Airtel Money or CRDB Bank to +255 745 212 613. The school records the amount, the date and the payer name you enter on the form so that we can match the payment to your application. We do not collect or store full mobile-money numbers, PINs or bank card details on this website, and the school never asks you for your PIN.

Cookies and analytics

This website may use essential cookies to keep the site working and to remember your session while you are signed in to the staff area. If we enable audience measurement, the analytics we use is limited to aggregated, non-identifying traffic information. You can disable cookies in your browser settings; core pages will still work.

Children's information

We are a school: information about learners is collected to educate and safeguard them. We collect a learner's name, the class applied for and the parent or guardian's contact details through the admissions process. We keep learner records under the control of the school's academic and administration staff, we limit access to staff who need it for the learner's education, and we retain it only for as long as we need it for that purpose and for any legal or regulatory requirement.

Who we share it with

We share information only with those who need it to run the schools — the relevant school's admissions and academic staff, and our website administrator. We may also disclose information where the law requires it, for example to a competent authority or in order to protect the safety of a learner. We do not share your details with advertisers or data brokers.

How long we keep it

Admission applications are kept for as long as the learner is enrolled and for a reasonable period afterwards for school records. Enquiries and newsletter subscriptions are kept until you ask us to remove them or until they are no longer needed. You can ask us to delete your information at any time.

Your rights

You may ask us what information we hold about you, ask for a correction, ask us to delete it, or withdraw a newsletter subscription. Write to us at the email address below or telephone the school office, and include enough detail for us to find the relevant records.

Security

The website is served over encrypted connections and access to the staff area is protected by sign-in. Access to learner and applicant information is restricted to the staff who need it. No system is perfectly secure, but we take reasonable and proportionate steps to protect the information entrusted to us.

Changes to this policy

We update this policy when our practices change. The date of the most recent revision is shown on this page, and the revised version replaces earlier versions.

Contact

Questions about this policy, or a request to see or delete your information, can be sent to info@tumainschools.com or by post to the school office. We will respond as soon as we reasonably can.

Questions

Write to info@tumainschools.com or telephone the school office. If you would like to read our terms of use as well, see the terms of service.